Guide · Channel partners

The Genesis channel partner handbook

The network runs on written rules applied consistently. This handbook sets them out so that you know how every situation will be decided before it happens.

For
Channel partners and real estate agents
Reading time
8 min
Updated
10 August 2026
Steps
7

The short answer

To work with The Genesis as a channel partner you register with a valid MahaRERA agent registration, sign the standard agreement, complete product certification for each project, and register clients through the partner portal before introduction. Ownership follows the published registration validity rules, payouts follow the published cycle, and tier movement is reviewed quarterly on conversion.

Step by step

The sequence.

  1. Step 01

    Register

    Submit firm details, MahaRERA agent registration and the micro-markets and configurations you transact.

  2. Step 02

    Verify and sign

    We verify RERA registration and issue the standard partner agreement and the published rate card.

  3. Step 03

    Certify on each project

    Complete product certification before pitching; re-certify when a project materially changes.

  4. Step 04

    Register every client first

    Register each client in the portal before introduction so ownership is timestamped.

  5. Step 05

    Accompany the visit

    Schedule and confirm site visits through the portal, and accompany or hand over as agreed.

  6. Step 06

    Track to registration

    Follow booking, agreement and registration status in the portal.

  7. Step 07

    Receive payout on cycle

    Payouts are calculated, verified and processed on the published cycle for that mandate.

Ownership rules at a glance

Every rule below is published in full in your agreement. The summary exists so nothing surprises you.

  • Ownership begins at timestamped portal registration, not at first conversation
  • Each registration has a published validity period
  • A previously registered client who walks in directly remains yours within validity
  • Dual claims are decided on the earliest valid registration with supporting evidence
  • Clients already in the developer's database before your registration are excluded

Tiering

Tiers are Onboarding, Active, Core and Anchor. Movement is reviewed quarterly on qualified visits generated, bookings closed and cancellation rate. Higher tiers receive earlier release access, faster payout cycles and direct access to sales leadership.

This guide is general information only and is not legal, tax or financial advice. Regulations, rates and procedures change; confirm the current position with the relevant authority and a qualified adviser before acting.

Questions

Frequently asked.

Can I negotiate a better commission rate?

Not privately. Every partner on a mandate sees the same published rate card. Better terms are available through the published tier structure, based on demonstrated conversion.

What if my client has a financing problem after booking?

Payouts are linked to registration and collection milestones, so a booking that does not register does not trigger payout. We pre-screen financing at qualification to reduce this.

The first decision

Let's start before the building.

Send us the site, the scheme or the stalled inventory. We will tell you what we think — including when the answer is not to proceed.